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HR in Tourism

# HR in Tourism

* Overview
* Focus & Qualifications

* Curriculum
* Quotes

* Job & Career
* Subsidies

* Team

The compact training course HR in Tourism is a unique combination of **HR and tourism know-how** on the German-speaking market. The program provides support in dealing with challenges currently facing companies in tourism and enables graduates to gain a professional and practice-oriented entry into HR management with a focus on tourism in just 10 months.
**Stefan Teufl**
You have questions about the study program? Contact us!

### Mag. Dr. Stefan Teufl

Academic Expert & Lecturer
Organizational Development & HR Transferprojects
Tel.: 0800 40 00 77-08
* Arrange a consultation

Certified Expert HR Management in Tourism
University places

## The compact training course

### Professional HR management for tourism businesses

The tourism industry is in upheaval and companies are confronted with structural changes as well as an enormous shortage of skilled workers. In order to counteract these developments and to retain existing personnel resources, a **professionalization offensive in the area of HR Management** is required. This is exactly where the continuing education program HR in Tourism comes in.

### Highlights

*Transfer of condensed**HR know-how** in max. 10 months
* **High practical orientation** in combination with university background
*Coaching by**experienced experts**
* **Fireside chats** with practitioners and **visits to best practice companies**
*Increasing the**attractiveness of tourism** as an employer and improving the **employee experience** of employees in tourism businesses

### Organization

#### Type of degree program

Part-time (PT)

3 onsite modules of 3 days each, 1 online module of 3 days

#### Language of instruction


#### Dates & Place

* Module 1: June 13-15, 2023| Salzburg
* Module 2: September 26-28, 2023| Innsbruck
* Module 3: November 14-16, 2023 | Online
* Module 4: January 16-18, 2024 | Vienna

### Application

#### Admission requirements


#### Fees

€ 5,480 for the whole program (excl. travel/accommodation)

#### Registration

via email to

## Focus & Qualifications

### Become an HR all-rounder for tourism in 10 months

In **4 modules** (each lasting 3 days in Innsbruck, Salzburg, Vienna and online), the program covers **practice-oriented specialist knowledge from HR management and tourism** . The lecturers are practitioners from both industries on the one hand and experts from FHWien der WKW on the other hand and support the participants in their further development to become specialists in HR management with a focus on tourism.

The program is aimed at employees and managers who want to **implement modern HR approaches** in their organization, but also for young professionals who want to **start their career in the tourism industry** .

Participants complete the course as a **Certified Expert for HR Management in Tourism** after attending the 4 modules and writing a final thesis.

## Curriculum

The compact course supports companies in tourism in professionalizing their human resources management and prepares career changers for their new job:

### Module 1 "Kick-off: Starting together"

Main topics: **Personality development and trends in HR and tourism**
* Day 1: Program introduction, team and personality development
* Day 2: Basics of HR management
* Day 3: Current trends and topics in tourism

*Between module 1 and 2: "1:1 coachings" with Heads of Program*

### Module 2 "Leading conversations"

Main topics: **The power of communication and your own appearance**
* Day 1: Basics of communication, interviewing, feedback discussions
* Day 2: Body language, rhetorics and appearance
* Day 3: Basics of positive psychology, coaching techniques and solution-focused questioning

*Between modules 2 and 3: Peer coaching sessions*

### Module 3 "Developing organizations and employees"

Main topics: **Organizational development/new work from the grassroots to the future**
* Day 1: Contract design, conducting employee appraisals, target agreements
* Day 2: Human Resources & Organizational Development, New Work Trends, Managing Processes, Teamwork makes the dream work
* Day 3: Learning & development tools, generation management, personal responsibility and potential development, leadership in the new world of work

*Between module 3 and 4: Preparation of the final thesis*

### Module 4 "Designing the employee journey"

Main topics: **Attractiveness of the company/processes to contemporary employer branding**
* Day 1: "A map of positive experiences" - proactively designing the employee journey in tourism
* Day 2: Talents wanted, employer branding - what is really important to us: values and corporate culture
* Day 3: Presentation of final papers, lessons learned and challenges for the future

The program will be complemented by **fireside chats with practitioners** and **tours to best practice companies** from the tourism & hospitality industry

## Quotes of experts

With this tailormade and future-oriented HR training for employees in tourism, we now have an opportunity to train people professionally for the first time in the German-speaking world.

With experts from our two fields of study, Human Resources & Organization and Tourism and Hospitality Management at FHWien der WKW, we offer a professionally sound and practice-oriented program for both industries. **Mag. Dr. Stefan Teufl
Head of Program HR in Tourism, FHWien der WKW

Picture credit: © feelimage | Matern**

Tourism is an exciting professional environment due to its diversity. This is demonstrated by the constantly evolving tasks and resulting positions. With the compact course HR in tourism, we can ideally cover another requirement of the industry.
**FH-Prof. Dr. Florian Aubke
Head of Tourism & Hospitality Management Study Programs, FHWien der WKW**

Professional HR management has now also been recognized by many companies in tourism as an essential instrument of future-oriented corporate management. The compact course HR in tourism manages to meet the requirements of the market in a practice-oriented way.
**FH-Prof.^in Dr.^in Christina Schweiger
Head of Human Resources & Organization Study Programs, FHWien der WKW**

In order to be successful in tourism companies in the future, it is important to see employees as a success factor.

An adequate and efficient company organization and support ensure that people also receive the appropriate resources that are necessary for a future-oriented approach. **Martina Plonner
Head of Program HR in Tourism
leaderswork gmbh

Picture credit: © Stephan Huger | Studio Huger**

## Job & Career

### Areas of Operations / Target Groups

* **Interested and committed employees** at all levels of the tourism industry who want to acquire professional HR know-how
* **Career changers** from all industries with an interest in tourism and HR
* **Bachelor and Master graduates** from HR programs who want to start their career in the tourism industry

### Career Opportunities

Possible **fields of activity** after completion of the course are:
* Operational HR Management
* HR Business Partner
* Recruiting & Employer Branding
* Wellbeing & Feel-Good Management
* Learning & Development
* Talent Management

## Subsidies

* **Tax reimbursement** : You can write off the tuition fees against your taxes, as long as the continuing education program is relevant or related to your current occupational field. The tax advantage depends on your total income. You could be reimbursed for up to 43.6% of the tuition fees! More information can be found here:
Bundesministerium für Finanzen (Federal Ministry of Finance)
Hintere Zollamtsstraße 2b, 1030 Wien
Tel.: 01/514 33-0
The e-mail contact form can be found here:
* **BFB Training allowance for companies:**

#### Subsidies in Austria

* Datenbank Weiterbildungsförderung (English)
* Wiener ArbeitnehmerInnen Förderungsfonds (English)
* Arbeiterkammer in German
* Weiterbildungsgeld AMS (German)
* Wiener Wirtschaftsförderungsfonds (English)
* You could also save money with help from your employer (for more information see here

*All information is without guarantee. Please be aware that we cannot make any guarantees about subsidies!*

## Team

### Mag. Dr. Stefan Teufl

Academic Expert & Lecturer
Organizational Development & HR Transferprojects
Tel.: +43 690 40 476 151

### Martina Plonner

Head of Program HR in Tourism

leaderswork gmbh
Tel.: +43 720 34 68 62

The program is carried out with the cooperation partner leaderswork gmbh.

**FHWien der WKW**
Währinger Gürtel 97
1180 Wien
Tel: +43 1 476 77-5744
Fax: +43 1 476 77-5745

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