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Front End Telesales

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Front End Telesales

Do you have the appetite to Grow Your Magic?

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 74 countries, with a consolidated turnover of over €1,9 billion in 2018. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This coupled with our commitment to our communities is what makes working at Puratos so magical.

I. - OVERVIEW

1. Job title : Front End Telesales

1. Department : Sales

1. Direct Superior : Sales Manager

1. Functional Superior : General Manager
2. Direct subordinates : None
3. Location : Durban
II. - MISSION

1. To capture orders from customers. Actively sell to customer using telephone, and carry out customer service and attend customer related queries.
III. - KEY TASKS

1. Capture all key accounts orders and load all orders coming from Sales Representatives on Syspro
2. Call customers according to calling schedule/call cycle
3. Compile back order reports
4. Follow up on orders that have not been invoiced
5. Follow up on back orders
6. Liaise with the Finance department
7. Assist Sales Representatives in maintaining contracts prices/discounted prices
8. Attend to incoming customer and cash customers
9. Attend to customer service queries relating to deliveries of stock ordered
10. Actively participate in all Telesales promotions
11. Processing of credit notes.
12. Check C.O.A and specification sheets
13. Perform other duties as per operational requirements.

IV. - JOB REQUIREMENT

1.
1.
1.
1. Grade 12
2. Minimum of 2 years in any sales related position; preferably 3 years in any sales related position.
3. Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word) and Syspro
4. Knowledge of basic arithmetic.
5. Extensive travelling
6. Over and above normal working hours, occasional overtime may be seldom required.
7. Due to the nature of the job, the incumbent faces ongoing work interruptions to attend to customers; tight deadlines.
8. Written comprehension - the ability to read and understand information and ideas presented through spoken words and sentences.
9. Good communication skills - English is a prerequisite.
10. Great negotiation skills - ability to negotiate with customers and handling their complaints
11. Ability to read and write in English and any other language(s)
12. Good personality, hardworking, teamwork, service orientated, creative, trustworthy, open to learn from feedback.

Offer

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, Puratos offers a competitive package (salary, and market related benefits) but additionally, offers you a position that you can further develop and shape.

Interested persons who meet the requirements are invited to apply at:

www.chipkinspuratos.co.za

Closing Date: 24 September 2021

NB: For our internal employees please use Success Factors to put in your application(s) except for Warehouse and Production Floor staff. Thank You.

Apply now »

Über dieses Unternehmen

PURATOS GROUP


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Front End Telesales

in
Grünburg

Aktualität
16.09.2021

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Front End Telesales

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