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Project Coordinator

Job Information

RedHat Project Coordinator in Austria

Job summary

The Red Hat Services organisation is looking for a Project Coordinator to join us in Vienna, Graz, Salzburg, or remotely in Austria. In this role, you will report to the Regional Services Manager and support the delivery of our consulting solutions while providing project support and acting as a direct project manager depending on the size and complexity of the engagement. You'll ensure all processes, approvals, and system tools are accurately maintained, and identify and design improved efficiency within the day-to-day operations of the Services team. You will coordinate with other key teams like Finance, Sales, and Resourcing, so managing these relationships will be key. You'll also manage all customer-facing activities like project scheduling, logistics, coordination, tracking, and monitoring, and collaborate with various finance departments on customer issues to solve project issues around time reporting, invoicing, and revenue recognition. We will need you to become project manager
certified to ensure that all projects are delivered successfully.

Primary job responsibilities
* Provide billable project management to selected projects within the Consulting team
* Perform data management and analysis
* Perform monthly and quarterly revenue reconciliation
* Provide regular and ad-hoc reporting around KPIs like backlog, Gap, submitted projects, consulting hours, regional dashboards, etc.
* Review customer satisfaction reports and identify those failing to meet the required standards
* Provide project administration (inbound) and project management (outbound)
* Set up and maintain projects using the internal professional services automation (PSA) tool
* Interact with the Project Accounting team to ensure correct Oracle setup, data validation, and revenue recognition on projects
* Monitor and approve consultants' time cards, signed timesheets, and project-related expense reports
* Gather all relevant project documentation like milestone acceptances, and ensure it is uploaded to the appropriate repository
* Provide input for improvement and optimization of process and system efficiency; promote and train standardized processes to key teams
* Provide service sales support; review and track service opportunities
* Provide service contractual support like amendments and redemption forms
* Be familiar with all systems and tools used by Red Hat Services
* Take on additional responsibilities with customer-facing project management activities over time as Red Hat scales

Required skills
* Familiarity with project management fundamentals
* Excellent interpersonal communication, teamwork, and time management skills
* Familiarity with contractual and financial concepts and terms
* Understanding of professional services automation software
* Customer service experience
* Experience with intercultural business environments
* Excellent English and German language skills; knowledge of another European language is a plus

About Red Hat

Red Hat (https://www.redhat.com/) is the world's leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Location Remote Austria

Posting date 15 hours ago (7/26/2021 9:42 AM)

Job ID 87611

Category Consulting

Über dieses Unternehmen

RedHat


0 Wien

3 Jobangebote

Über diesen Job

Project Coordinator

in
Wien

Aktualität
30.07.2021

Tätigkeitsbereich
Marketing | Werbung

Anstellungsart
Vollzeit

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Project Coordinator

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