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Service Coordinator

Service Coordinator
Diegem, België
Bachelor, Master
Cegeka is a leading European IT solutions provider. The company specializes in multi-cloud services, cloud orchestration, managed services and optimization of applications, infrastructure and business processes and takes care of the development and integration of applications, eco-systems and platforms.
We are currently looking for a Service Coordinator/Manager with about 2-5y of experience to work in the aviation sector to strengthen the service governance team.

What will you do?
o Prepare and participate to Steering Committee's - Tactical & Exec level
o Measure and report on Service level agreements and Key performance indicators
o Support the financial process
o Maintain and update financial forecasting , budget, indexation, …
o Ensure contractual activities are correctly managed (Timesheets, invoicing, accounting, fixed price projects deliverables,…).
o Drive the recruitment and onboarding process
o Collect needs for and support fixed price projects
o Responsible for the Continuous (Service) Improvement process
o Support and coach our resources within their assignment (TL's, scrum masters, PM, QM,…)
o Participate to contractual discussions
o Prepare the internal reporting of the projects : Monthly Business unit reviews, regular quality insurance reviews, participate to audit…

What makes you stand out?
o High level of organization
o Financial acumen
o Managerial skills (Project, Service, change management)
o Excellent written and verbal communication (English: Mandatory - French is an asset)
o Diplomatic with the sense of consensus and assertive when required
o Result oriented
o Opportunity spotter
o Ability to perform under pressure
o ITIL Knowledge

Why grow with Cegeka?
o You will work in a very interesting industry, namely the aviation sector.
o Intensive teamwork in an open and dynamic atmosphere where fresh new ideas and initiatives can be started.
o Tailor-made guidance, where you indicate where your interests lie and we look together how we can help you develop further.
o Knowledge sharing is central. We offer many initiatives for this: innovation centers, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training.
o Depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths.
o In addition to the gross salary, a premium company car with fuel card, luncheon vouchers, interesting group and hospitalization insurance, mobile phone subscription, flat-rate expenses allowance and a powerful laptop, we offer flexible working hours and a nice work / life balance.
o Create your own compensation package thanks to our Flex Reward Plan.

Über dieses Unternehmen

Über diesen Job

Service Coordinator



Softwareentwicklung | Programmierung




1 Job

Service Coordinator

bei Cegeka

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