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Event Registration Manager

BE Event Registration Manager | MCI Group | Events

MCI Benelux is looking for an enthusiastic Event Registration Manager (Inbound/Outbound) to join our dynamic team based in Brussels.

The Event Registration Manager oversees the lifecycle of delegate and association membership journeys (i.e.: design, implementation, day-to-day operations, and quality management), by effectively creating and executing against project timelines based on priorities, resource availability, and other project requirements (i.e., budget, technology, etc.).

Main responsibilities will include:

Leadership & Relationship Management
* Supervise the Registration / Customer Service Team (2 talents) in the operational tasks and deadlines on a day-to-day basis
* Systematically develop, implement, and maintain cutting-edge SOPs (Standard Operating Procedures) to guarantee operational excellence
* Build a strong relationship with internal and external clients (and suppliers) with regular reporting and communication to monitor satisfaction and constantly improve services
* Systematically organise debriefings, gather client feedback and develop market intelligence
* Proactively up-sell MCI services and solutions during the project lifecycle
* Represent MCI and participate to selected industry events, exhibitions, social events

Project/Registration Management
* Regular reporting to Project and Account Manager(s) regarding projects, objectives, budgets and resource planning
* Coordinate the set-up of websites and online registrations
* Manage registrations for large events (up to 10.000 participants)
* Negotiate contracts with suppliers when required

Financial Management
* Solid financial and accounting knowledge
* Proper financial management of incomes deriving from event registrations and/or membership
* Manage invoicing, payment terms, cancellation, added value and savings

Your Profile
* A minimum of three (3) years' experience as registration manager is required
* Solid knowledge of CRM and Event Management software (YourMembership, Aventri and CVENT are a plus)
* Knowledge of virtual event platforms (Teams, Swapcard, Go to Meeting, Interactio, Kudo, etc..) is a plus
* Proficient in the Microsoft Office package, especially in Microsoft Excel
* Excellent written and oral English, any additional European languages are an asset
* Leadership skills, ability to motivate and coach people
* Customer-centric, proactive attitude, detail-oriented mindset and accuracy
* Time management skills and flexibility
* Experience with management and operating of budgets / financial control
* Ability to travel all around the world
* Eligible to work in the EU

We offer

A dynamic and enjoyable working environment within a growing international team, a competitive package which includes meal vouchers, hospitalisation & group insurance.

Ready for this challenge?

Submit your application today, including CV and motivation letter to brusselsjobs@mci-group.com

Deadline for applications - Friday, 5th March 2021

* POSTED ON 18 02. 2021
* AVAILABLE 18 02. 2021
* CATEGORY Information Technology
* TYPE Permanent
* LOCATION Belgium,

Apply Now * PDF or word format only

Über dieses Unternehmen

Mci Group | Events


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Event Registration Manager

in
Österreich

Aktualität
25.02.2021

Tätigkeitsbereich
Softwareentwicklung | Programmierung

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Event Registration Manager

bei Mci Group | Events


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