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IT Operations Analyst

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE's IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling,
racking, and server installations.

What your background should look like:

Job Description:
- Your duties will basically include the provision and maintenance of the IT infrastructure at the Waidhofen plant.
- Windows Client Support - hardware and software for desktop computers, laptops and engineering workstations.
- Installation and maintenance of Windows client operating system Windows 10, as well as Office 365 applications and various third-party software.
- Installation and configuration of network printers, as well as setup and delivery.
- First and second level support of our office and production staff in all IT matters (IT Ticket System).
- Basic network cabling tasks to connect computers or network devices to the internal network
- Basic settings on network devices (port configuration)
- Application of group-wide compliance guidelines in our network
- Configuration and troubleshooting for mobile phones/smartphones and tablets mainly Apple iOS and Android
- Active Directory user / device and rights management
- General administrative tasks required to manage the IT infrastructure.
- Ordering of IT accessories and end devices according to group guidelines
- Maintenance of the intranet site for the location

Requirements Profile:
- Good general IT knowledge in the area of client operating systems (Windows 10) as well as hardware and software.
- Office 365 knowledge (Outlook, Skype for Business, OneDrive, OneNote, MS Teams, Excel, Word, PowerPoint, etc.).
- Basic networking knowledge, Advanced networking knowledge desirable, Basic knowledge for server operating systems or Advanced knowledge desirable - Windows Server 2012 and above.
- Good and fast handling of the PC and the current smartphone generation
- Secure knowledge of German and good knowledge of English

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location:

Waidhofen/Thaya, 3, AT, A-3830
City: Waidhofen/Thaya
State: 3
Country/Region: AT
Travel: Less than 10%
Requisition ID: 66087
Alternative Locations:
Function: Information Technology

Job Segment: Operations Manager, Engineer, System Administrator, Data Center, Operations, Engineering, Technology
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Über dieses Unternehmen

TE Connectivity


3842 Waidhofen an der Thaya

4 Jobangebote

Über diesen Job

IT Operations Analyst

in
Thaya

Aktualität
25.02.2021

Tätigkeitsbereich
Engineering | IT-Technik

Anstellungsart
Vollzeit

Positionsebene

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1 Job

IT Operations Analyst

bei TE Connectivity


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