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Content and Customer Relationship Coordinator (f/m/x)

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* Current vacancies incl. Group office Vienna

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Mondi is a global leader in packaging and paper with over 100.000 customized innovative solutions that are sustainable by design. Our group employs around 26.000 people in more than 100 operations in over 30 countries.

Content and Customer Relationship Coordinator (f/m/x)


* A world of opportunities available at home and abroad
* It's our people that make us smart, you could be a future leader
* We offer you the development opportunities that you need to flourish throughout your career


* Be part of our vision to contribute to a better world
* Work in a high-tech digitally enabled environment
* Work on challenging projects


* Join a dynamic and supportive culture
* Strike a good balance between work and home
* We are collaborators and team players

Your mission:

* Grow our base of loyal users for our customer facing online tool
* Motivate more customers and their employees to utilize this platform. Gather support also from Mondi employees who service these customers
* Understand usage of our inspirational platform
* Increase usage of both platforms by conducting trainings, incentives, mailings and engaging in continuous dialogues with the user base
* Deeper understand user behaviour by tracking, reporting and analysing data from Google Analytics, Data Studio and conduct user surveys via Qualtrics
* Continuously improve user experience together with the digital product owners based on gathered feedback and data
* Create, update and optimise content on our platforms
* Improve search engine rankings and maintain consistent content across platforms and languages

Your profile:

* Experience in digital shop or self-service platforms, SAP Commerce know-how is of advantage
* People focused and strong in building (virtual) relationships
* Analytical thinking and ability to interpret data
* Quality minded
* Entrepreneurial spirit to spot opportunities where others may see only data
* Good communication skills in both English and German mandatory

Our offer:

Location: Group office Vienna

Immediate start possible, considering your availability

Ref. Austrian "Bundes-Gleichbehandlungsgesetz": The position is subject to the Austrian collective agreement of the "Papierindustrie" with a legal minimum wage of € 35.042,38 gross/year on a full-time basis plus overpayment. The overpayment is determined by the qualification of the jobholder.

Barrier-free workplace

Discount for employees possible

Events for employees

Flexitime possible

Good public transport

Health benefits

Inhouse doctor

Internet connection

Meal discounts

Mobile phone for employees

Near-side childcare

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile - for colleagues and customers - our people are what drives our passion for performance, and are the key ingredient of Mondi's success. Be part of our future. Should you need further information, please contact Melanie Zorn, our Talent Acquisition Specialist. Please upload your application documents (CV/motivation letter) in English. Only CVs uploaded onto the system will be taken into consideration.

With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you don't find the email in your inbox, please check your spam folder or add the address [email protected] to your "safe list" or address book.
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Über dieses Unternehmen

MONDIAL Gesellschaft m.b.H. & Co. KG

Kaiser Franz Ring 2
2500 Baden

4 Jobangebote

Über diesen Job

Content and Customer Relationship Coordinator (f/m/x)



Technik | Ingenieurwesen

Praktikum, Vollzeit



1 Job

Content and Customer Relationship Coordinator (f/m/x)

bei MONDIAL Gesellschaft m.b.H. & Co. KG

* Pflichtfelder


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