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Global Key Account Manager - 'Multinational Cluster'

Global Key Account Manager - 'Multinational Cluster'




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For over 80 years, GfK has been a reliable and trusted insight partner for the world's biggest companies and leading brands who make a difference in every consumer's life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

Purpose of the Role

The Global Key Account Manager - 'Multinational Cluster' is a key international business developer within GfK's consumer panel client accounts.

Reporting to our Director Global Key Accounts the successful postholder is an international personality with strong people and management skills as well as significant sales dedication who is skilled in the up and cross selling of data-driven product or SaaS related B2B solutions within the consumer and retailer sector.


Sales Performance

-Drive cross - country sales based on needs and capabilities of clients

-Support and pro-actively enable sales activities, help to facilitate or open opportunities

-Participates in the strategic sales planning process and creates annual global sales plan based on the company priorities and strategy

-Cascades key company sales goals and objectives to the team, and monitors achieving key targets

-Owns reporting to track all key sales metrics and pipeline management

-Drives performance of client community and leveraging key performance indicators and Salesforce

-Bridges and builds opportunities for wider GfK solutions

Business Development

-Works with the client community; cluster lead as well as Europanel to clearly identify additional business opportunities; merge them into the sales plan and track progress

-Secures that client voice is shared within the rest of teams and incorporated in strategy and product development.

-Builds senior client contacts and expands to new budgets within the clients' organisations.

-Participates in face to face client meetings to ensure sales pitches and sales process is aligned with GfK's strategic vision

-Maintains granular understanding of customer's requirements, trends, risks, opportunities and satisfaction.

Team Management

-Manages & leads GfK client community. Secures team spirit and collaboration in a mainly virtual international team environment

-Bridges to CP AST teams and product development

-Collaborates with Europanel to maximize support and sales

-Tracks targets for the team and has regular individual feedback sessions to track progress

Key Interfaces

-All functions within CP/MM/NQ including enabling functions

-Multinational Cluster Lead

-AST team

-External partner in Europanel

Skills required

-Minimum Masters' Degree in Business Administration, Marketing, Accounting or other fields of relevance

several years of commercial management; experience in the leadership role: managing pipeline, sales forecast, target setting, sales planning, team coaching

-Analytical skills and ability to work with financial data (sales pipeline, sales forecast, annual growth rates)

-Experience in leadership roles in a multi-country and multi-culture context,

-Experience in management of international teams

-Experience in leading international projects with multiple stakeholders

-Work experience in leadership roles based in different countries

-Deep understanding of B2B sales process, obstacles and opportunities

-Experience in the international company, preferred industry: FMCG

-Experience in panel-based research

-"Getting things done" attitude

-High resilience

-Team player with ability to work with minimal guidance to adapt to changing priorities in fast paced "can do" environment

-Strong interpersonal skills to build trust and network

-Strong selling skills required to identify and close opportunities

-Strong understanding of client business issues of various functions at the client and how to support clients

-Fluent in English

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

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