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UX Writer

UX Writer

Job Family

Experience Level Mid Level

Location Düsseldorf

Language English

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Are you an experienced UX writer (/UX copywriter/content designer) or content strategist with a passion for marrying words with design? Do you want to flex your writing muscles daily, tackling everything from writing for visually impaired users to optimizing for Russian translation?

As a UX copywriter at trivago, you will write for our core product and app, working closely with UX designers, user researchers, and product managers to help millions of people of all abilities, locales, and identities have a great experience searching for an accommodation on trivago.

If you're looking for a position with great growth potential that will challenge you not only as a writer but as a researcher, user, and designer, read on!

What you'll do:

* Create UX copy for feature development- either as an embedded member of the product team or as an UX copy consultant
* Identify UX pain points related to UX copy, create hypotheses derived from the learnings of User Research on how to optimize the copy at said pain point, and initiate/track c-tests that test your hypotheses
* Work in close collaboration with the translation/localization team to continually optimize relations and processes between Hotel Search and T&L, as well as align UX copy with internationalization best practices
* Develop, maintain, and evolve the tone & voice of the UX copy in Hotel Search in close collaboration with communication, brand, marketing, and product
* Create and evolve tools for UX writing and education such as the style guide and UX copy workshops
* Advocate for and integrate accessibility best practices into UX copy created for Hotel Search
* Act as the bridge between UX, product, translation/localization, branding, and marketing

What you'll definitely need:

* Minimum 1 year of experience in UX writing (/content strategy/content design)
* Minimum 1 year working with digital product development
* Fundamental understanding of UX design principles and User Research methods
* Native-level English skills with an intimate and communicable understanding of U.S. American grammar, punctuation, and vernacular
* Excellent editorial and communication skills
* Ability to stay organized, prioritize, and adapt in a fast-paced and demanding environment wherein juggling several projects at once is the norm
* Solution-oriented attitude
* Familiarity with translation and localization best practices
* Innate motivation to pursue excellence that is balanced out by an understanding of Agile/Scrum/Lean principles
* Experience maintaining and evolving Tone & Voice guidelines and style guides
* Experience advocating for your craft and a strong desire to grow a team

What we'd love you to have:

* Experience creating content strategy from scratch
* Experience working in a multi-national environment
* Experience with translation management
* Background (academic or professional) in English linguistics, translation/translation studies, media theory, consumer psychology, and/or human-computer interaction
* Fluency in a language that doesn't belong to the Germanic or Romance language branches
* Experience or passionate interest in the topic of accessibility in digital products/inclusive design
* Experience in educating stakeholders about your discipline

Please note: Applications without a cover letter will not be considered.

What you can expect from life at trivago:

* Entrepreneurship: The freedom to take ownership of your work and drive initiatives independently. It's the idea that counts, not the position.
* Growth: Support for your development, constant new opportunities, regular peer feedback, mentorship and training.
* International workforce: Collaboration with international talents from 80+ nations bringing different perspectives, backgrounds and expertise together to ensure a truly global focus.
* Flexibility: Self-determined working hours and the opportunity to split your time between home and our campus in Düsseldorf: 2 days on campus and 3 days at home per week.
* Relocation and integration: Support with relocation costs, work permit and visa questions, insurance and free language classes.
* Equal opportunity: Commitment to creating an all-inclusive workplace, because we know representing the diversity of our users in our talent base enables us to create a more meaningful product.

Additional information:

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