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Part Time - Assistant Account Manager Market Harborough, United Kingdom Kundendienst / Support Berufserfahrene

The Assistant Key Account Manager works as part of a team that is an integral to the success of our Lifetime Service Department, they deals with all aspects of aftercare for TGW Solutions and products for our customers.

This includes:-

  • Provision of spare parts.
  • Customer account handling ensuring contractual service level agreements are met.
  • Development of strong relationships with external and internal customers and suppliers in accordance with our core values and departmental objectives.

This is a part-time, maternity cover position that will last 15 months. There is a chance that the role will become permanent due to increased workload. The part-time hours will ideally be Monday to Friday, 09:30 to 14:30. 

Aufgaben

  • First point of contact for all existing customer enquiries which includes preparing quotes, orders and invoices for our customers.
  • Producing and maintaining excel reports to support departmental objectives.
  • Assisting the Finance Team in ensuring revenues and expenditure are all accounted for within the monthly process.
  • Effectively communicating with internal and external customers and suppliers by telephone, email and face-to-face.
  • Responsible for a number of customers supporting their service level agreements, call outs, repairs and warranty claims.
  • Dealing with emergency requirements for both spare parts and site incidents.

Anforderungen

Essential

  • Experience of providing administrative support in a customer-focused environment.
  • Excellent working knowledge of Excel and other Microsoft packages
  • Strong written and oral communication skills.
  • Analytical thinking
  • Excellent attention to detail and strong organization skills

Desirable 

  • Knowledge of sales order processing software, e.g. Microsoft Dynamics, SAP, or similar
  • Previous experience of working with an engineering environment
  • Knowledge of finance administration such as, processing invoices.

Wir bieten

We offer a part-time role that will span school hours with the possibility of a permanent role at the end of the contract. You will get extensive training for the role, a competitive salary, enhanced pension, bonus, use of the office gym and 25 days holiday per year

Über dieses Unternehmen

TGW Logistics Group GmbH

Ludwig Szinicz Straße 3
4614 Marchtrenk

82 Jobangebote

Über diesen Job

Part Time - Assistant Account Manager Market Harborough, United Kingdom Kundendienst / Support Berufserfahrene

in
Österreich

Aktualität
30.11.2020

Tätigkeitsbereich
Helpdesk | Technischer Support

Anstellungsart
Vollzeit

Positionsebene
Mitarbeiter | Angestellter

Weiterempfehlen

1 Job

Part Time - Assistant Account Manager Market Harborough, United Kingdom Kundendienst / Support Berufserfahrene

bei TGW Logistics Group GmbH


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