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Logistic Operations Engineer (m/f) KNAPP U.K. Limited Castle Donnington, Derby full time


Overview of the Role:

The task of a Logistic Operations Engineer (LOE) is to make sure a company’s logistic operations (provided by KNAPP), such as manufacturing and shipping, work properly and meet customers and KNAPP specifications, which are measured through key performance indicators. An Operations Engineer handles all matters to the logistic operations and its machinery such as Incident, Problem and Change Management.

The role of an LOE therefore combines supervisory, technical, training and administrative responsibilities. Another function is the coordination between KNAPP and it’s customer to fine-tune the operations. They work as part of a team for a KNAPP customer and interact with Hotline (HQ) and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices. Operations engineers can train other personnel to use existing, changed or new software and machinery integration.

Tasks and functions

Identifies operational issues by observing and analysing the system function and performance of results

  • Continuously analysing and improving the operational process (measure = throughput)
  • Leads and supervises troubleshooting procedures such as
    • Incident Management (measure = time to resolve, SLA)
    • Problem Management (measure = time to complete development cycle)
    • Change Management (measure = % of successful CRs)

Identifies operational priorities by assessing operational objectives (measure = uptime)

    • Continuous Improvement Process (measure = ITIL compliance, TPX Dashboard)

Investigating complaints and suggestions

Develops operational solutions by defining, studying, estimating, and screening alternative solutions

  • Determine impact on whole logistic system
    • Continuous Improvement Process

Anticipates operational issues by studying operational targets, modes of operation, limitations

  • Monitoring technical availability (measure = CMMS, Logistic Dashboard)
  • Monitoring performance (measure = Logistic Dashboard)

Improves operational quality results by studying, evaluating, and recommending process re-design

  • Supervision of Implementing changes
    • Change Management

Contributing information and opinion to unit design and modification teams

  • Continuous Improvement Process

Provides operational management information by collecting, analyzing, and summarizing operational and engineering data for future trends and developments

  • Continuous Improvement Process


Professional requirements

  • Have a degree/tertiary qualification in one of the following disciplines:
  • Bachelor’s Degree in Business and/or Logistics (preferred) or related field, or equivalent experience
  • An understanding of warehouse operations and supply chain management
  • 3-5 years related experience in warehousing, high volume manufacturing, distribution, production planning and/or transportation environment
  • Knowledge of WMS and WCS
  • Bilingual (English / German) preferable
  • An engineering industry background complimented by recognised experience
  • Operational experience within and automated distribution facility
  • Strong skills in report development
  • ITIL Foundation

Emotional requirements

  • Excellent verbal and written communication skills
  • Self-motivated and a proactive approach to problem solving
  • Proven organisational skills
  • Customer focused
  • Strong interpersonal skills
  • Team orientated
  • Able to lead and motivate others & able to work autonomously with a minimum of supervision

Über dieses Unternehmen


Günter-Knapp-Str. 5- 7
8075 Hart bei Graz

128 Jobangebote

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Logistic Operations Engineer (m/f) KNAPP U.K. Limited Castle Donnington, Derby full time

Hart bei Graz




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Logistic Operations Engineer (m/f) KNAPP U.K. Limited Castle Donnington, Derby full time


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